About "Us"

TOM MILLER

tlgalenson@yahoo.com ­ www.linkedin.com/in/tlgalenson
Lawrence, Kansas, USA ­ 785-331-5956

Business Analyst / Web Developer
Requirements Engineering ▪ for ▪ Great Websites

Career and Technology Summary

▪ IT Business Analyst with proven success creating or selecting (COTS) business solutions including desktop, networking, and software solutions for business and government
▪ Skilled in eliciting use cases
▪ Skilled in Website Development
▪ Skilled at diagnosing business problems and leading troubleshooting teams
▪ Skilled in leading website development, leading mainframe programming, and providing user support
▪ Recognized ability to quickly adapt to new settings, efficiently meet deadlines, and be held accountable

Certified Associate in Project Management (Pmi.org)
Microsoft Certified Professional
Microsoft Office Specialist
A+ Certified from CompTIA
International Institute of Business Analysis Member
International Webmasters Association Member

Programming Languages: xHtml, CSS, JavaScript, Ajax, SQL, SAS, maintenance on Visual Basic for Applications, COBOL, PL-I, Perl, .Asp
Software Applications: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), Visio, Ms Project, Enterprise Guide 4.1 (SAS), Expression Web 2, FrontPage 2002, Tso/Ispf, Roscoe, Librarian
Operating Systems: Vista Home Premium, XP/Pro & Home, Windows Server 2000, Windows Professional 2000, Win98SE, Ms-dos 7, MVS/370
Database Management: Microsoft Access, MS Sql 2005

Professional Experience

IT Consultant / Business Owner http://BlueCollar.ChatNFiles.com

2004 to Present

Blue Collar Consulting Services, Lawrence, Kansas
Provide business consulting with an emphasis on technology solutions
>Develop newsletter-type websites as part of overall marketing plan
>Manage the design and development of data-driven websites
>Provide desktop support involving operating systems, connectivity, and applications
>Perform/Manage hardware upgrades
Current and previous contracts include:
    o Project Manager for multiple IT projects at regional volunteer and non-profit agencies
    o I.T. Consultant for a regional environmental group
    o Assignment at a large telecommunications company providing assistance to the PeopleSoft 9.8 security team. Using HP Openview Service Desk to work help tickets.
    o Assignment to a large financial services company, Remote Support section providing primary level 2 support for the instant loan product roll out and general Level 2 support to field offices.
    o Assignment to a government contractor providing browser-based application support and student financial information.
    o Created a new sales website for a local retail business
    o Created a new website a for horse and rider training business
    o Maintenance and possibly re-developing a non-profit website

Summary of earlier IT activity 1977 to 2004

  • Owned and operated several computer bulletin board systems (which used different software) migrated bbs to the Internet http://www.ChatNFiles.com
  • Extensive Windows operating system installation and maintenance experience in conjunction with applications installations.
  • Designed and programmed multiple menu layouts, performed hardware and software installation, system backups, and implemented various online applications
  • Developed internet web pages (2000 to present)
  • Customer Support/Technical support for local phone company (Sprint Local) 1999
  • National Computer Systems/Pearson data entry and customer support. 1995-1997
  • PRN Technical support (PC, Printer) for A1 Cab and Airport shuttle companies. 1992-1995
  • Business Programmer for Trilogy, Inc. (SAS, Mvs/370 at Pharmaceutical companies) 1990-1989, updated mandated FDA reports in SAS.
  • Business Programmer for Planning Research Corporation, (SAS, Wylbur, PC Support, MSV/370) 1989, Supported economists in SAS & PC Support at the US Department of Justice
  • Testing Programmer for Butler Services, (Rexx, MVS/370-Vtam testing, VM/CMS, Xedit) 1987-1988 Designed, developed and supported automated systems testing
  • Business Programmer for Allen Services, between 1983 and 1987
  • Data Processing Coordinator/Programmer for State of West Virginia (SAS, PL-1, Cobol, Fortran IV, TSO/Ispf, Roscoe, Librarian at the Health Department, Office of Criminal Justice and Highway Safety and the Office for Economic and Community Development) 1977 -1983, Helped select and acquire multiple new MIS’s and mini-computer systems for the state and cities. Collected and reported health related information for planning.

    • EDUCATION

    University of Kansas Lawrence, Kansas
    Bachelors Degree in Liberal Arts

    I am currently enrolled in private online continuing education courses to learn more about being an IT Business Analyst and a Data Analyst. The school is part of Exacticity, Inc of St. Louis, Missouri. http://www.businessanalystbootcamp.com

    The I.T. Business Analyst Curriculum includes: Introduction to Business Analysis, Requirements Engineering, Creating Business Requirements, Risk Assessment and Mitigation, Eliciting requirements, Analyzing Requirements I, Analyzing Requirements II, Specifying and Documenting requirements, Validating requirements, Managing requirements, Introduction to Object Oriented Concepts, and Modeling with UML2. Current GPA is 3.5/4.0

    The Data Analyst Curriculum includes: Database Design, SQL Query Development, Database Development I, Database Development II, and Statistical Data Analysis. Current GPA is 3.25/4.0

    Other continuing education from 1975 to the present include:

    www.Mindleader.com -> Six Sigma, Quick Books, Designing online courses
    The Kansas City Chapter of the International Institute of Business Analysis -> BA topics
    The IIBA -> BA Topics
    CareerbuilderInstitute.com -> Ms Visio, Ms Project
    LearnVisualStudio.com
    Microsoft.com -> Office, Visio, Project
    www.Trainingspot.com -> MS Sql 200X training, T-Sql, Reporting Services
    The Kansas City Chapter of the Project Management Institute -> PMP review
    Computer Based Training Nuggets (cbtnuggets.com) -> MCSA including XP/Pro, Windows 2k Server
    New Horizons Learning Center, Overland Park, Kansas -> Management, Project Management, Mcp prep, Website creation
    Johnson County Community College, Overland Park, Kansas -> Cobol, CICS, Accounting
    The College of Graduate of Studies, Institute, West Virginia -> Business Admin, Information Systems
    West Virginia State College, Institute, West Virginia -> Cobol, Systems Analysis, Calculus
    Cleveland State Community College, Cleveland, Tennessee -> Cobol, Rpg II, Basic